Hail Damage: How to Spot & File an Insurance Claim

Colorado experiences 10-15 hail events per year. Even golf ball-sized hail can damage your roof, but damage is often not visible from the ground. Here is how to identify hail damage and navigate the insurance claim process.

Roof Problems & Solutions · 10 min read

How to Identify Hail Damage

Hail damage looks different on each material. Look for these specific signs:

Asphalt Shingles

Dark circular bruises where granules are knocked off, exposing the asphalt mat underneath. These look like random dark spots, not uniform wear. Also check for fractured shingles or cracks in the mat.

Metal Components

Dents on gutters, downspouts, roof vents, flashing, and metal roofs. Dents on metal roofs are less concerning than on gutters, but any dent that cracks the coating can lead to corrosion.

Wood Shake Roofs

Fresh cuts or splits in the wood, often with bruising on the opposite side. The cut will look fresh (light colored) while the surrounding wood is weathered.

Tile Roofs

Cracks or chips in clay or concrete tiles. Impact points will be darker where the glaze is broken.

Gutters and Siding

Dents in gutters or aluminum siding are often the easiest places to spot hail damage. Check the south-facing surfaces where hail hits most directly.

Filing a Hail Damage Insurance Claim

Here is the step-by-step process for handling hail damage with your insurance company:

1

Contact Your Insurance Company

Report the damage as soon as possible after a storm. Have your policy number ready. Ask about your deductible and coverage details.

2

Schedule a Roofing Inspection

Get a professional inspection from a reputable roofer. They will document damage with photos and prepare a detailed scope of work.

3

Insurance Adjuster Visit

Your insurance company will send an adjuster to assess the damage. Be present during the inspection and point out any areas the adjuster may miss.

4

Review the Estimate

Compare the contractor estimate with the insurance adjuster estimate. If there are discrepancies, discuss them with the adjuster or request a re-inspection.

5

Claim Approval

Once approved, you will receive a check for the covered amount minus your deductible. Some claims are paid in two parts (initial + recoverable depreciation).

6

Complete the Work

Hire a licensed roofer to complete the repairs or replacement. Keep all receipts and documentation for your records.

Documenting Hail Damage for Your Claim

Proper documentation is critical for insurance claims:

Photograph Everything
Date and Time
Professional Assessment
Keep Records

Timing Your Claim

Timing can impact your claim:

Act Quickly
After Major Storms
Seasonal Considerations

Repair vs. Replacement After Hail Damage

Not all hail damage requires a full replacement:

Minor Damage

A few scattered impacts may be repairable. If less than 30% of the roof is affected and the roof is relatively new, repairs may be sufficient.

Widespread Damage

If hail damaged most of the roof or the roof is near the end of its lifespan, replacement is more cost-effective than repeated repairs.

Insurance Coverage

Frequently Asked Questions

How long after a hailstorm can I file an insurance claim?

Most policies require prompt notification of damage, typically within 30-90 days. However, you should file as soon as possible after a storm. The sooner you document damage, the stronger your claim will be.

What size hail damages a roof?

Even quarter-sized hail (1 inch) can cause minor damage to asphalt shingles. Golf ball-sized hail (1.75 inches) typically causes significant damage. Marble-sized hail (0.75 inches) may cause visible damage to older or weaker roofs.

Does insurance cover all hail damage?

Insurance covers hail damage that is sudden and accidental, not gradual wear. However, pre-existing conditions, maintenance issues, or normal aging are not covered. Your adjuster will determine what is new damage versus pre-existing issues.

How much does my deductible cost for hail damage?

Your deductible is your out-of-pocket cost. Most homeowners policies have $500-$2,500 deductibles. Some policies have percentage-based deductibles (1-2% of home value) for wind/hail damage, which can be significantly higher.

Questions About Your Roof?

Schedule a free inspection with our Denver roofing team.